Results for Development (R4D) Program Websites
Project Summary: From 2020 to 2021, I provided technical and project management support for building and redesigning three program websites for R4D, handling all aspects of vendor coordination, content migration, and quality assurance.
Core Skills: Website architecture and builds, RFP development, vendor selection and management, technical scoping, content migration, QA testing, WordPress CMS management, user training, and content maintenance documentation.
Role Overview
As a Digital Product Manager, I partnered with R4D program teams to transform their digital visions into functional, user-centric websites. I served as a technical consultant, vendor manager, and project lead, driving the development of scalable, user-friendly platforms on WordPress. My role encompassed end-to-end project oversight, from technical scoping to post-launch support, ensuring alignment with strategic objectives and budgetary constraints.
Impact
By leading the development of scalable and visually engaging program websites, I empowered R4D to achieve their strategic goals and enhance audience engagement. My expertise in vendor selection, technical planning, and efficient execution ensured that each product delivered seamless content management capabilities while meeting the needs of diverse stakeholders. Post-launch support reinforced sustainability, keeping the digital products effective and relevant over time.
Key Project Contributions
Technical Advisory and Scoping: Directed the full build of a new WordPress website, defining the project’s technical and design scope and drafting an RFP to solicit competitive bids.
Vendor Management and Communication: Advised program staff on vendor selection and coordinated all communications with the selected digital agency to ensure alignment with project goals.
Quality Assurance and Launch Support: Conducted QA testing post-build, ensuring functionality and usability, and provided ongoing post-launch maintenance guidance.
Launch: Successfully launched in early 2021, the site continues to meet R4D’s programmatic and operational requirements.
Partnership for Evidence and Equity in Responsive Social Systems (PEERSS)
Scoping and Vendor Selection: Scoped project needs within budget constraints, authored an RFP, and facilitated the selection of a freelance web development vendor.
Stakeholder Communication: Acted as a liaison between program staff and developers, translating technical language to aid decision-making.
Testing and Usability Assurance: Led QA testing to validate site functionality, ensuring that all elements met user and program requirements.
Launch: Delivered the site in mid-2021, optimized for ease of use and program-specific requirements.
Technical Advisory and Scoping: Defined the website’s technical and design specifications, drafted an RFP, and supported the ACS team in selecting a suitable digital agency.
Project and Vendor Management: Co-coordinated project communications with the ACS manager, maintaining clarity and alignment throughout the redesign process.
Content and Post-Launch Support: Provided copyediting for landing page content, developed documentation for day-to-day site management, and conducted training on content entry and site maintenance.
Launch: The redesigned ACS site launched in 2020 with improved content structure, usability, and support documentation for ongoing maintenance.
